Returns & Exchanges
At Notre, we strive to ensure you are satisfied with your purchase, offering a 14-day return window for items in original, unworn condition with all tags attached. Please note that certain limited-release items and final sale products are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in the original shipping box, ensuring all designer packaging and tags are included to maintain eligibility.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by the portal and affix it to the outside of your package over any old labels.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received, your refund will be processed within 5-7 business days.
